Chatbot development company
Interact, engage and get chatty with customers and brand advocates using a chatbot. We are a chatbot development company that helps to empower our clients through emerging and exciting technologies - conversational AI being an example of this technology.
Why choose AI chatbots?
Chatbots provide the functionality of the most amazing app, whilst engaging with customers in a very powerful way. AI chatbots do all of this but potentially at 15% of the cost of a mobile app - with more than 80% savings found in the planning, design and development phases.
24/7 customer care
The beauty of a bot is that they are available to provide a service for your customer immediately at anytime of anyday. Whether they want a product suggestion, have a question or need a complaint resolved - a bot can help your customer in their journey. Instant replies help to reduce angst especially where complaints are involved.
Chatbot development on messaging platforms
Chatbots can be present pretty much anywhere your customers are - they are channel and platform agnostic. As chatbot developers, our preferred bot framework means that we can easily create a scaleable solution. We build the chatbot on your preferred ‘chat service channel’ (Facebook Messenger, for example) and simply ‘turn on’ any additional channels that you want your company to be present on.
Chatbots can be built on an infinite number of channels. These channels include (but aren’t limited to) web chat, SMS/text, Facebook Messenger, Skype, Slack, Office 365 Mail and more.
Your AI chatbot
There is no end to the functions that chatbots can perform. Their ability to improve and learn new skills means they can become the perfect addition to any company’s marketing strategy - learning from users like no other platform can.
AI bots could be part of your digital strategy - no matter what sector your company is in. Whether you’re in retail, travel & leisure, B2B, B2C or any other marketplace, a chatbot can provide unrivaled functionality.
We’ve carried out a great deal of research on chatbot AI. This research details user demographics, preferred functionality and cost information. Read our white paper, ‘Deploying chatbots to leverage consumer behaviour’, to find out more.
We’ve recently developed Pretzelbot - a conversational AI interface for Auntie Anne’s UK. Currently running on Facebook Messenger, pretzel lovers can send complaints, get suggestions on products depending on what they fancy or find the closest stores.
The bot is available 24/7 to provide sought after information or, if the functionality required surpasses the bots capabilities, pass the request on to the correct human.
You can find the bot on Auntie Anne's UK Facebook page.